Refund policy

We have a 10-day return policy for nonperishable items, which means you have 10 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at goudastore@hfcwi.com. Please note that returns will need to be brought in-store to exchange. 

You can always contact us for any return question at goudastore@hfcwi.com.

Damages and issues
Please inspect your order upon reception and let us know immediately, in-store, if the item is damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods, such as food. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds
All refunds must be resolved in-store. You will need the receipt or proof of purchase.